Before the weekend gets too far away, I wanted to finish the posts I have been meaning to wright about it. On Saturday I celebrated my 30th Birthday. It was a great night. I invited a bunch of friends to come bowling with me (to get in the mood of the year I was born.) Even people who did not think they were going to bowl got on the rented shoes and rolled. There is just something so fun about knocking things down, especially when you throw in your friends and a bunch of pitchers. I must be getting old though, because I didn't end up in the gutter by the end of the night. I have learned recently that it takes a lot more out of me if I drink too much, so I have been taking it easy.
Also, now that I am getting older, I thought I should get a more clean cut hair cut. I had the barber chop off that mop that was growing on my head recently and I got rid of the mustache that was also taking us back to 1977. I almost look courtroom ready, but alas, I still have more than a year of school. It seems like too much school. I saw a friend from high school this weekend who started medical school the same time I started law school. He was out here during a break after finishing the first portion of the Boards. He is done with the classroom aspect of his education. What? Maybe you didn't read that right. Yes, in medical school, they understand that practical education is as important as classroom education. Law schools have not quite learned that. I think its because they don't want to give up that third year of tuition money, but from what I can tell, the third year is pretty much a waist. And it would be a lot more helpful if that year was used as part of a full year apprenticeship. I do not think anything will change any time soon, because the only people with the power to make that kind of change are people who have already completed law school and the bar exam. They simple do not have any motivation to make things more efficient.
I better get back to legal writing. I am going to a Mariner's game tonight, so that means I will not be getting anything done this evening. However, even at this late point in this semester, it is important to take a night off and to something fun.
Showing posts with label inefficiency.. Show all posts
Showing posts with label inefficiency.. Show all posts
Wednesday, April 04, 2007
Thursday, October 12, 2006
Government works?
As part of my work study job, I have occasion to call a local Social Security office. Often I have a very simple question, like yesterday when I simply wished to determine which worker was handling a file, so I could leave a message directly on his/her message machine. An attendant could have answered the question in thirty seconds, but if this particular office has its way, you will get so frustrated, you will never ever track down your claim. Let me explain.
If you wish to get in touch with your local office, the first thing you will have to do is get their phone number, which is neither in the phone book or on the Social Security website (only the address can be found in those places.) If you want the number, you need to call the national 1-800 number and you should expect to wait at least 7 minutes to speak with a representative and give lots of information. After you get the phone number, you can call the local office. I have learned from experience that if I simply act as if I have a rotary phone, I will most quickly be routed to "the attendant." If you follow their prompts for non-rotary phones, you will have to work your way through several levels of menus before you end up in the same place. Now, do not be fooled into thinking I have found a short-cut. I will still have to listen to a long recording telling me I can find all the information I need either on the website or the 1-800 number (which I have already discovered cannot help me.)
At this point I think it is only a matter of waiting in line for the next attendant, as the digital voice has told me. After several minutes, I hear a clicking sound and the line rings only to be interrupted by the message "mailbox 123 is full, your call will be forwarded to the attendant." I thought that is where my call was already going. When did I say I wanted to leave a message? Anyway, I am on my way now, and getting through that obstacle must mean I am close to speaking with a person now. But wait, after several more minutes of waiting, I receive another message: "thank you for calling Social Security. Have a nice day!" Disconnected. Hum. Try again. Same loop. Try a third time. Same loop. I guess if I want this question answered, I am either going to have to go down to the office or write a letter (and getting mail answered from Social Security is a whole other post).
I understand why our homeless disabled clients need us.
If you wish to get in touch with your local office, the first thing you will have to do is get their phone number, which is neither in the phone book or on the Social Security website (only the address can be found in those places.) If you want the number, you need to call the national 1-800 number and you should expect to wait at least 7 minutes to speak with a representative and give lots of information. After you get the phone number, you can call the local office. I have learned from experience that if I simply act as if I have a rotary phone, I will most quickly be routed to "the attendant." If you follow their prompts for non-rotary phones, you will have to work your way through several levels of menus before you end up in the same place. Now, do not be fooled into thinking I have found a short-cut. I will still have to listen to a long recording telling me I can find all the information I need either on the website or the 1-800 number (which I have already discovered cannot help me.)
At this point I think it is only a matter of waiting in line for the next attendant, as the digital voice has told me. After several minutes, I hear a clicking sound and the line rings only to be interrupted by the message "mailbox 123 is full, your call will be forwarded to the attendant." I thought that is where my call was already going. When did I say I wanted to leave a message? Anyway, I am on my way now, and getting through that obstacle must mean I am close to speaking with a person now. But wait, after several more minutes of waiting, I receive another message: "thank you for calling Social Security. Have a nice day!" Disconnected. Hum. Try again. Same loop. Try a third time. Same loop. I guess if I want this question answered, I am either going to have to go down to the office or write a letter (and getting mail answered from Social Security is a whole other post).
I understand why our homeless disabled clients need us.
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